Our culture and values

Jetstar has come a long way since its conception and their single greatest strength is the Team Jetstar Cabin Crew. It is our dynamic Cabin Crew that gives Jetstar the competitive advantage needed to be a leader in the aviation industry – after all, our cabin crew were voted best Cabin Staff in Australia and New Zealand in 2007 (source – Skytrax Awards). The Team Jetstar culture is its family, together we make ourselves a dynamic, powerful force by investing knowledge, drive, energy and attitude into everything we do and we do this as a team, as a family.

Making a positive difference keeps our culture alive and the Jetstar values play an important part to the Team Jetstar family.

Innovation – Jetstar is forever growing and evolving, not afraid to try anything once and we need our employees to change and grow with the company in order for our innovative ideas to flourish.

Flexible – In order to be innovative we need to be flexible and ready to take on new challenges so that we can position ourselves for future growth.

Quality – Jetstar is the Worlds Best Low Cost Carrier and that cannot be achieved without a quality product to sell, including Australia’s best Cabin Crew.

Safety – As part of the Qantas Group, we take our safety very seriously and take the attitude that all injuries are preventable. Jetstar is committed to safety not only for our passengers but for providing all employees with a safe working environment.

Efficiency – Jetstar prides itself on it’s efficiency and it does this better than any other airline in the Australian market.

Diversity – Team Jetstar hires crew members from a diverse range of personal and cultural backgrounds based on their experience, skills, motivation, attitude and character bringing with them a wealth of knowledge that can be shared with their team members.

Fun – Jetstar is vibrant, motivated and the Crew Members have fun whilst still delivering a high quality, very professional service to our passengers.